Overview
At Greenville Family Chiropractic, we respect the dignity and independence of our guests and are committed to providing access to everyone who visits our facility and website. Here’s what you can expect from us:
Communication
We are committed to communicating effectively with our patients and visitors. We accept Operator Relay Service (711) calls and other telecommunications relay services in the same manner as traditional telephone calls. If you have questions regarding accessibility or communication needs before your visit, please contact our office and we will do our best to assist you.
Website Access
We endeavor to develop and update website content using current technologies that effectively communicate with and afford access to persons with disabilities. We make every effort necessary to meet online usability and design requirements, including those recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.1.
Assistive Devices
Patients and visitors are welcome to use their own personal assistive devices while visiting our facility.
Companions and Service Animals
Companions, guide dogs, and other service animals are welcome to accompany guests with disabilities while visiting our facility.
Interruption of Services
If we are temporarily unable to offer any accessibility-related features or services, we will provide notice of the interruption and the anticipated time when services will be resumed.
Modification of Policies or Procedures
We will make reasonable modifications to our policies or procedures when appropriate to help ensure access to our facility, website, or communication channels.
We are continuously working to improve the accessibility of content on our website. If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows users to move focus around a web page or application screen through voice controls.
Customer Feedback
We actively encourage the participation of all patients and visitors in our feedback process. In addition to sharing your comments in person, you may also contact us by:
Mail:
3635 Pelham Road, Greenville, SC 29615
Email:
[email protected]
If you feel that these standards have not been maintained in your situation, please let us know by calling (864) 213-9919. We gladly accept TRS calls.